ChatGPT

DRAW

freshworks.com3/10

zendesk.com3/10

“🫥 Two ghosts walk into ChatGPT... and nobody notices.”

Gemini

ZENDESK.COM WINS

freshworks.com4/10

zendesk.com6/10

“😤 zendesk.com takes Gemini by a hair. freshworks.com is right there.”

Claude

ZENDESK.COM WINS

freshworks.com7/10

zendesk.com9/10

“🤖 Freshworks came to the customer service fight with energy drinks and ambition, but Zendesk showed up with a decades-old brand moat and the kind of market dominance that makes competitors question their life choices.”

Perplexity

FRESHWORKS.COM WINS

freshworks.com7/10

zendesk.com2/10

“🔥 freshworks.com is living rent-free in Perplexity's neural network. zendesk.com is invisible.”

Ghost Report Card

Why zendesk.com is getting ghosted

freshworks.com 5350 zendesk.com

Key Findings

Already Optimizing

zendesk.com already has llms.txt — they're optimizing for AI visibility.

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AI Platform Mentions

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Competitor Citation Gap

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Content Recommendations

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Monthly Visibility Trend

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freshworks.com is fading from AI.

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Scores estimated from search signals, domain authority & AI training data coverage.